Quick facts
- Schedule: Full-time, includes weekends
- Location: Clermont, FL
- Benefits: Health insurance, 401(k), paid time off, paid holidays
About this job
Sell Embark trial vacation packages to guests at Exploria Resorts in Clermont, Florida. Full-time position with competitive benefits including health, dental, vision insurance, 401(k), PTO, and employee discounts.
Good fit if you have previous timeshare sales experience and can work weekends and holidays.
Full job description
If you're eager to elevate your sales career within an exciting resort environment, we've got the perfect spot for you! Exploria Resorts is seeking an experienced Embark Sales Representative to join our award-winning team!
What does Exploria Resorts have to offer? Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!
Embark Sales Representative
Full Time
Why join?
- Growth-Oriented Company
- Great Culture and Leadership
- W-2 Employment + Full Benefits Package (medical, dental, vision, PTO)
- Employee and Family Discounts
- Unique Brand Partnerships, including Orlando City Soccer Club
- Exclusive Product Offering – Sell luxury vacation ownership with our high-end Exclusive Collection
Job Summary:
The Embark Sales Representative is responsible for presenting and selling Exploria Resorts’ Embark trial vacation package to guests who have completed a timeshare sales presentation without purchasing vacation ownership. Serving as an exit sales agent, the representative meets with non-sale guests, identifies their vacation needs and interests, and presents the Embark program as an opportunity to experience Club Exploria through a trial vacation package. This position conducts post-tour sales presentations, addresses guest concerns, and generates trial package sales while meeting company sales goals and providing a positive guest experience.
Responsibilities and Duties:
- Follow Exploria Resorts Embark Sales processes and best practices to present and sell trial vacation packages to Tour No Sale (TNS) guests.
- Establish rapport, identify guests’ vacation needs and interests, and address purchasing concerns using effective objection-handling and closing techniques.
- Clearly explain Embark program benefits, pricing, usage guidelines, and terms and conditions.
- Meet and exceed company Embark Sales goals and maintain required closing percentage and production standards.
- Work closely with Sales representatives and management to ensure smooth guest transitions and a positive guest experience.
- Accurately complete required sales agreements, worksheets, and tracking in accordance with company procedures.
- Communicate effectively and exercise sound judgment in a fast-paced, high-pressure environment.
- Maintain current product knowledge and participate in sales meetings, training, and coaching.
- Reports to Sales Leadership.
- All other duties assigned by management.
Qualifications
Qualifications and Skills:
- Previous Timeshare Sales experience is required.
- Exit Sales or trial vacation package sales experience is preferred.
- Bilingual in English and Spanish is preferred.
- Strong presentation, objection-handling, and closing skills.
- Professional, neat appearance.
- Positive attitude/team player.
- Proper conduct at all times.
- Must be able to work weekends and holidays.
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