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Front of House Shift Leader

Chick-fil-A
locationMiami Gardens, FL 33014, USA
PublishedPublished: 4/22/2026
Restaurant General Manager
Full time
Front of House Leader

Tuition benefits for team members who work more than 25 hours per week.

At Chick-fil-A, we are always keeping an eye out for leaders who are friendly, enthusiastic, and who genuinely enjoy serving and leading others. Front of House Leaders play a vital role in ensuring excellent guest experiences, coaching team members, and maintaining a positive and productive environment. This leadership role is a stepping-stone to a successful career in business and management.

We also offer many other great benefits such as:
  • A fun and engaging work environment where you can positively influence others.
  • Flexible schedules, with all restaurants closed on Sundays.
  • Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
  • Leadership opportunities to gain real-world management experience to help you reach your professional goals.
  • Competitive pay and growth opportunities.
Responsibilities

We are looking for leaders who exhibit the following qualities:
  • Consistency and Reliability
  • Strong Leadership Skills
  • Cheerful and Positive Attitude
  • Values Teamwork
  • Passion for Serving and Helping Others

As a Front of House Leader, you will be expected to:
  • Lead and develop team members through training, coaching, and feedback.
  • Ensure excellent customer service by modeling hospitality and resolving guest concerns.
  • Support and uphold the restaurant's vision and values.
  • Maintain operational excellence by overseeing daily shifts, delegating tasks, and ensuring food safety and cleanliness standards.
  • Effectively communicate with team members, managers, and guests.
  • Multitask efficiently in a fast-paced environment while maintaining accuracy and quality.
Requirements

Applicants must be able to:
  • Lead by example with a positive and professional attitude.
  • Smile, create eye contact, and connect emotionally with guests.
  • Stand and work on their feet for several hours at a time.
  • Motivate and encourage team members to achieve goals.
  • Prior leadership or supervisory experience preferred but not required.
Why Work at Chick-fil-A?

A leadership role at Chick-fil-A is more than just a job-it's an opportunity to grow personally and professionally.
  • Flexible Hours: We understand commitments to family, school, and community, and will work to create a balanced schedule.
  • Closed Sundays: A guaranteed day off each week to rest and spend with family or friends.
  • Great Work Environment: Chick-fil-A team members are highly valued, and our high retention rate is proof that people enjoy working here.
  • No Experience Necessary: We provide comprehensive training and ongoing leadership development.

Work schedule
  • Weekend availability
  • 8 hour shift
  • Night shift
Benefits
  • Flexible schedule
  • 401(k)
  • Employee discount

Flexible work from home options available.