Within the spirit of “Making People's Dreams Come True”, this position is responsible for supporting the Sales Leadership team and Properties of The Villages sales reps in building their businesses by highlighting the lifestyle, building relationships, enhancing brand visibility, and maintaining a point of differentiation in the market by aligning with The Villages core values. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.
Full Time, Onsite Position
Benefits for full-time eligible positions:
Medical (HSA/FSA), Dental, and Vision | 401K and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more!
Responsibilities:
- Advertising and Collateral Support – Perform routine tasks to organize the development of advertising templates for reps to promote properties in conjunction with the creative team; work with appropriate channels to place ads; fulfill tasks to organize the creation and distribution of marketing collateral, including brochures, flyers, and digital content. Coordinate online commerce tools for reps to self-serve needs for business.
- Digital Marketing Support – Support and perform tasks for the development of content ideas for newsletters, email marketing, and social media under direction of senior coordinator or Leadership; Pull reports and collect data on digital marketing performance, providing insights. Coordinate the tasks to produce digital marketing materials and campaigns. Coordinate the mailing lists for direct mail and invites. Organize, proof quarterly newsletters; assist in production.
- Inventory Management - Manage the marketing inventory, ensuring all materials are up-to-date, well-organized, and readily available for sales reps.
- Technology skills/qualifications
- This role is ideal for someone who enjoys working with technology and learning new systems. Candidates should have advanced Microsoft Excel experience, confidence working across a variety of software platforms, and a demonstrated ability to quickly master new tools and processes.
- Advanced proficiency in Microsoft Excel, including working with large datasets, formulas, reporting, and data organization.
- Strong technical aptitude and comfort learning new software applications
- Ability to quickly adapt to evolving technologies, platforms, and business systems
- Experience working within the Microsoft ecosystem (Excel, OneDrive, Outlook, Teams, etc.) preferred
- This role is ideal for someone who enjoys working with technology and learning new systems. Candidates should have advanced Microsoft Excel experience, confidence working across a variety of software platforms, and a demonstrated ability to quickly master new tools and processes.
- Administrative support and functions
- Prompt correspondence and communication with our sales reps via phone calls, email and face to face
- Documentation and data entry
- Attention to detail, ability to multi-task and priortize, meet deadlines, solutions oriented
- Customer service experience
- All other duties as assigned.
Education & Experience Requirements:
- Associate's degree (A.A.); or two (2) years of related experience and/or training; or equivalent combination of education and experience.
- Real Estate knowledge a plus; familiarity with the market trends and regulatory requirements of the Real Estate industry.
- Understanding of processing systems, marketing strategies and tools.
- This position is subjected to The Villages Vehicle Safety Program and its policies as it requires the use of personal vehicles for company business. Please refer to the Vehicle Safety Program for the policies and procedures that this position is required to follow.
- A Valid Driver's License with a record acceptable to company standards is required for this position.