REMOTE $21/hr. Weekly Pay Customer Service Pharmacy Technician *Florida ONLY*

As a Customer Service Pharmacy Technician, you'll serve as the primary point of contact for resolving complex pharmacy issues that require advanced problem-solving and coordination. You'll ensure patients and providers receive timely solutions to prescription and delivery concerns while maintaining exceptional service standards and regulatory compliance in a fast-paced call center environment.

Position: Remote (FL ONLY) Customer Service Pharmacy Technician

Pay: $21/hr. Weekly Pay + Full Benefits

Training & After Training Schedule: TBD

Job Duties:

• Handle escalated pharmacy inquiries from patients, healthcare providers, and internal teams with professionalism and empathy.
• Communication & Coordination
• Serve as liaison between patients, prescribes, and internal departments.
• Prescription Processing
• Enter prescriptions into pharmacy processing systems accurately and efficiently, prioritizing based on urgency.
• Compliance & Process Improvement.
• Ensure all actions comply with state and federal pharmacy regulations, HIPAA, and company policies.

Qualifications:

• Bachelor's degree, active progress toward a degree, or Pharmacy Technician Certification (RPT or CPhT preferred). Without a degree/certification, a High School Diploma/GED and 4+ years of healthcare or pharmacy experience is required.

• Active Florida Registered Pharmacy Technician license in good standing.

• 2+ years healthcare or pharmacy experience (non-commercial pharmacy experience preferred).

• Prior exposure to escalations or complex issue resolution in a healthcare environment.

• Strong verbal and written communication skills with the ability to maintain a calm, professional demeanor.

• Experience working in a metrics-driven environment; ability to meet call center expectations within 90 days.

For Immediate Consideration-Apply Here